FAQ's
To get started, complete the registration form on the Sign Up page.
Fill in all the necessary details and submit the form.
Your registration details and reference number will be emailed to you.
An invoice will be emailed to you as soon as your chosen domain name has been approved.
(Please check your spam folder if you don't receive it)
Once payment is received
we register your new domain name in your name
or transfer your existing domain name to our server - whichever is applicable.
We activate your account and send the login details to you.
You can then login and get started.
There are no hidden costs, and you can cancel your account at any time.
All packages include:
- Domain registered in your name (SSL enabled)
- Reliable website and email hosting
- Website builder with templates
- Contact form
- Image stock
- Webmail for online email access
- Fax-to-email service
- Support & help centre
There is an additional charge for .com or .org domains (annual). See Pricing for more information
Your domain name is your Website address (example: www.yourdomain.co.za).
When someone types your domain name into a web browser, your website is displayed.
Domain names are renewed annually from the date of registration.
.co.za domains are included in your package and are SSL enabled.
If you order a .com or .org domain, there is an additional charge per year. (See Pricing)
All other domain extensions would need to be quoted on.
You will have access to the easy-to-use Website Builder, with all the applications ready-made for you to insert into your pages, allowing you to easily set-up your website. You are also given access to a library of templates, enabling you to choose and load a template with a click of a button.
Click here to read further about the Website Builder FeaturesDIYweb4U offers an easy-to-use shopping cart, displaying product prices in Rands.
The store can have up to 10 categories, with up to 100 items in each category.
When an order is made, the order details are emailed to you, and you then send an invoice to the purchaser.
PayFast Secure Payment Gateway can be used in conjunction with the Online Shop for a wide range of online payment options.
Once your website is published, it will be fully responsive. This means that the page layout, images and text, will adjust according to the device that they are being viewed on, giving the end user a better viewing experience.
Code and Widgets supplied by Third Parties such as Google, Facebook, Twitter, YouTube etc., are easy to insert into your webpage. You also have access to ready-made Social Media icons which just need to be activated.
The Help Centre has step by step pictorial guides which open in a new window for quick access. The guides are easy to follow and direct you in getting your website up & running in quick time.
You can also send any queries to us via the link in your Admin Panel.
The flow/transfer of email and data to and from the server is called traffic.
Traffic usage is logged every time a website is viewed, files are uploaded or downloaded, or emails are sent or received
Disk space (storage space) is the amount of data you can store on the web server.
This includes all emails and files (eg: pages, images, video etc).
The amount of email addresses you get depends on the package which you choose. See Packages
If your website address is, for example, www.yourdomain.co.za
then examples of your email addresses could be info@yourdomain.co.za, enquiries@yourdomain.co.za or any name such as yourname@yourdomain.co.za etc
Webmail gives you access to your emails online at anytime. Here you can setup auto replies. This is also where you must frequently change your passwords.
Fax-to-Mail enables you to receive faxes directly to your email inbox.
You are invoiced (according to the package you have chosen) in advance before the end of the month and payment is expected on/before the 1st of the following month.
Payment options are either direct EFT or via Payfast Secure Online Payment Processing
- Instant EFT - FNB, ABSA, Standard Bank, Nedbank, Capitec
- Subscription - Visa MasterCard
- Debit Cards - payD works with Standard Bank, Absa, Nedbank, Post Bank, Bidvest or VBS Mutual Bank accounts
- Credit & Cheque Card - Visa MasterCard using 3D Secure
- Masterpass - A simple trusted digital wallet from MasterCard
- SCode - Simply take your SCode barcode or SMS to a participating store and complete your payment over the counter
Cheque payments are not accepted.
There is an additional charge for .com or .org domains (annual). See Pricing for more information.
